Insurance

reimbursement

Verify coverage

Prior to your appointment, contact your insurance provider to learn if Total Body Photography is covered. We recommend asking the following questions:

  1. Is Total Body Photography covered under your plan as an in-network visit? (CPT Code 96904)

  2. If not in-network, will your plan reimburse CPT Code 96904 as an out-of-network expense?

  3. Does the “Geographic Gap” (no service offered within a certain radius of your home) apply to this service?

  4. Is this an eligible expense with your FSA or HSA?

  5. What documentation do you need to include when you submit your claim?

Forms of Payment

Payment is due when you schedule your appointment. We accept all major credit cards/debit cards. Total Body Photography is an FSA and HSA eligible expense under many plans. To confirm eligibility, reach out to your benefit provider.

Claim submission

After your appointment, submit your claim. Call the claims department to follow-up frequently. If the claim is denied, we recommend you resubmit the claim two more times.

Checklist

We recommend following these steps for insurance reimbursement.

  • Ask your dermatologist or primary care physician for a referral form.

  • Call insurance to ask about benefits and if pre-authorization is required.

  • Schedule appointment and pay. You will receive a digital receipt.

  • Save the Superbill you receive at your appointment.

  • Submit claim to insurance with required paperwork. This may include your referral form, pre-authorization details, receipt, and superbill.

  • Call the claims department to follow-up frequently. If the claim is denied, we recommend you resubmit the claim two more times.